Privacy Policy
Math Ninja: Privacy Policy
1. Information We Collect
Math Ninja collects information to provide and improve our educational services. This includes:
- Data you provide directly (e.g., account registration, payment details, communications)
- Data about your child’s participation in courses and progress
- Data collected automatically (e.g., device information, usage patterns via cookies and similar technologies)
2. Types of Data Collected
Depending on how you use our Services, we may collect:
- Account information (name, email, contact details)
- Student information (name, age, course progress)
- Payment and billing information
- Technical data (IP address, browser type, device information)
- Usage data (time spent on courses, interactions with content)
3. How We Collect Data
We use various technologies to collect information:
- Cookies and web beacons
- Analytics services
- Direct information provided during registration and service use
Some collection tools offer opt-out options for users.
4. How We Use Your Information
We use collected data to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Communicate about courses, updates, and promotions
- Respond to inquiries and support requests
- Send administrative messages and service notifications
- Deliver push notifications (manageable through device settings)
5. Your Data Choices
You have control over your data:
- You may choose not to provide certain data, though this may limit service features
- Opt out of promotional communications using unsubscribe links in emails
- Manage cookies through your browser settings
- Update account information directly through your account portal
Transactional messages regarding services will continue regardless of email preferences.
6. Children's Privacy Protection
Math Ninja prioritizes children's privacy:
- Services are intended for children under parental supervision
- Parental/guardian registration and consent required for children under 13 (under 16 in EEA)
- We only collect necessary data for educational services with verifiable parental consent
- Data collected from children without proper consent will be promptly deleted
7. Data Security in Refund Processing
Math Ninja ensures the security and confidentiality of user data during refund processing:
- Personal information is protected according to data protection laws
- Refunds are processed securely within 2-3 working days
- Payment and personal details are handled with utmost care and security
Contact us with any concerns about refund requests or data security.
